Benchmarking

Objective:

	To create an awareness among the participants about Benchmarking as a Concept.
	To sharpen the knowledge and skills of the participants in Benchmarking Process

Duration:  2 Days

Programme contents:

1	Introduction to the subject of Benchmarking.
2	Exercise on Benchmarking.
3	What is Benchmarking?
4	Objectives of Benchmarking.
5	Why Benchmarking?
6	Types of Benchmarking.
7	What to Benchmark.
8	How to Benchmark – Benchmarking Process / Steps (Planning, Analysis, Integration, Action & Maturity).
9	Monitoring Progress.
10	Benefits of Benchmarking to the Organization.
11	Group work thru’ case studies.

Methodology:

	Presentation cum Discussion
	Group Work
	Case Study
	Sharing Best Practices of some of the leading companies.